Terms & Conditions
By booking Lone Palm, Client agrees that he/she has read the terms, comprehends the wording, and voluntarily and knowingly agrees as follows:
In order to book the vessel for a particular date and time (the “Trip”), Client agrees to remit a $500.00 deposit (“Initial Deposit”) for non-holidays. We require a deposit of 50% down for trips booked on or during holidays. Whoever pays the deposit first will be scheduled for the Trip. Said Deposit is fully refundable, if client cancels the Trip, for any reason, at least 5 full calendar days prior to Trip. If Client cancels the Trip, for any reason, within 5 days of the Trip client agrees to forfeit the full amount of the Initial Deposit. However, if Client wishes to re-book the Trip within 90 days, said Initial Deposit shall be applied as a credit towards the future re-booked Trip (if Client fails to re-book and take the Trip within the 90 day period, the Initial Deposit becomes automatically and forever waiver by the Client and becomes non-refundable). If on the day of the Trip, the Company cancels the Trip due to poor weather conditions (as defined by winds in excess of 20 mph and/or 70% chance of rain as defined by NOAA.gov, on that given day, Client agrees to a refund of 100% of the Initial Deposit or may reschedule the trip at a later date. In the event the vessel is out of service due to mechanical issues or the Company determines the weather is unsatisfactory and/or unsafe (in its sole discretion), the Company shall cancel the Trip and Client may receive a full refund with no penalty or may choose reschedule the trip. In the event, the Company cancels the Trip as set forth herein, Client’s sole recourse is the return of the Initial Deposit and no additional liability and/or recourse is available to Client or any third party, for any reason, whatsoever.
Damage/Cleaning Fee
In the event damage to the vessel is caused by Client or his party, Client is jointly and severally liable for said damage. In the event of such damage Client hereby consents to the charge of $150 damage/cleaning fee should any unnecessary damage or large spills be produced during charter. This includes food, beverage or bodily fluid spills on fabric or other hard-to-clean surfaces, unnecessary items in the head (toilet paper and bodily fluids only). Should damage be caused to the vessel, the Captain must be notified immediately and the Captain will judge accordingly. Client further acknowledges that any damages caused by Client and/or his/her/its guests to the vessel or otherwise, are the sole legal responsibility of Client and his/her/its guests and not that of the Company. Should any damage be discovered once the charter has concluded, the Client will be contacted regarding said damage and will receive an Invoice via PayPal to be paid within 48 hours of receiving.